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Print Page Chess Computer Community
    General Category => Discussions about Chess Computers => Message started by: tony on September 11, 2008, 07:58AM
	

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Title: Saitek service
Post by: tony on September 11, 2008, 07:58AM

had to ship my chess academy to saitek today for repair or replacement I hope. still has 5 months on its 2yr warrantee. per the reps. instructions, i shipped to "Mad Catz Inc." in CA. they said they have bought out saitek. I hope for the best. has anyone else had to have service done under warrantee and what was your outcome? I'me hoping for the best. regards, tony


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Title: Re:Saitek service
Post by: tony on October 2, 2008, 08:47AM

[quote author=tony link=board=1;threadid=1665;start=0#msg11469 date=1221145092]
had to ship my chess academy to saitek today for repair or replacement I hope. still has 5 months on its 2yr warrantee. per the reps. instructions, i shipped to "Mad Catz Inc." in CA. they said they have bought out saitek. I hope for the best. has anyone else had to have service done under warrantee and what was your outcome? I'me hoping for the best. regards, tony
[/quote] Well it only took 3wks. turnaround time to get it back and it functions fine. there was no paper work with it, so I don't know what was wrong, but the service was fast and reliable. regards, Tony



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